About GuestDay

What is GuestDay?

GuestDay is a networked computer-based guest registration system which helps event organisers register guests in style. Instead of encountering stacks of paper and frazzled receptionists, guests simply walk up to the reception table, tell the receptionists their names to register, and can immediately see where they’re seated and who’s sitting with them. GuestDay also offers a unique barcode scanning option to speed up the registration process. ↩

How does GuestDay work?

GuestDay is a computer-networked guest registration system, with at least two reception terminals – LCD monitor displays – for receiving guests. Each terminal is connected to a central database, so guests can register at any terminal and their information will be updated everywhere.

Guests who are registering will see the monitor on one side of the table, while receptionists on the other side can type in guests’ names or other details. GuestDay’s live search box accepts any detail about a guest: name, affiliation, or other tags such as “VIP”, “Aunt” or maiden names. ↩

What features does GuestDay have?

• GuestDay allows guests to register by simply providing their names, nicknames or other details to receptionists. Live search allows guests to see their names being typed and matched, so they can point out their names or correct any misspellings.
• Receptionists will see a subtle status bar at the bottom informing them of the number of guests who have arrived so far, and some customisable details such as which side of the family the guest belongs to.
• GuestDay has an admin view which allows organisers to make changes to the guest list and table allocations on the spot, which will be reflected “live” in all receptionists’ terminals.
• We also offer a unique barcode scanning option which can help speed up the registration process. For more information, please see the barcode scanning FAQ. ↩

Can GuestDay be used for events other than weddings, such as conferences and concerts?

Of course. GuestDay is perfectly suited for conferences, concerts and other events requiring on-site reception. Please get in touch with us through our contact form if you’d like to find out more. ↩

What will guests see when registering?

This is the reception screen that guests see when they first approach the table. This screen shows someone’s name being typed out, but if a barcode is scanned, it’ll just jump straight to the next screen.

This shows the screen the guest sees next, containing information for the event such as seating and table details.

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What advantages does GuestDay provide over regular receptions?

Registering guests at a wedding dinner in Singapore is typically a tedious affair, and often stands in stark contrast to the glitz of the event. Imagine a row of flustered helpers, trying to locate the seating for the barrage of arriving guests by searching for their names in stacks of printed sheets of names and tables. Hardly a picture of elegance. GuestDay helps couples eliminate such hassles.

– SG Entrepreneurs

GuestDay helps give your event a touch of class by providing an elegant alternative to conventional guest registrations. GuestDay helps wedding and event organisers by:-

• Reducing manpower requirements at the reception tables;
• Speeding up the registration process;
• Providing a centralised record of guests’ arrivals;
• Tabulating total attendance in real-time, so your event can start punctually; and
• Providing an easy system for on-the-spot seating and attendance adjustments. ↩

Using GuestDay

What do I need to do to use GuestDay?

Don’t worry, it’s an easy process. Before the event, we’ll need to get the guest list, 2 photos and table layout from you. We’ll use these to customise the reception screens.

During the event, we’ll provide all equipment and training for the reception table. We’ll have one person on-site to handle training, equipment and also administrative requests like modifying table allocations and guest names.

After the event, we’ll send you the list of registered guests. ↩

Can I make changes to the guest list and seating plan?

Yes, you can email us up to 2 days before your event to make any changes. ↩

What equipment do you provide?

For our basic package, we will provide 2 terminals, i.e. 2 laptops connected to 19” widescreen LCD displays, as well as all other accessories and peripherals (e.g. networking equipment, power cables, extension cord) required for the system to run. Additional equipment is available for rental as well – please see our pricing plans. ↩

Can I test GuestDay out?

Sure. Get in touch with us through our contact form and we’ll set something up for you. You won’t be able to test barcode scanning, though. ↩

Can I make adjustments on the spot, e.g. guests may bring more people, or tables can be combined, and we’ll need to re-allocate?

Yes, a GuestDay staff member will be present with an admin terminal, and he can help make adjustments to seating and guest details if necessary. ↩

Does GuestDay accept Chinese characters?

GuestDay can display Chinese character names. However, if receptionists have to type these guests’ names in, they can only do so in English (i.e. in hanyu pinyin). ↩

I have 100/200/1,000 guests. How many terminals and scanners would you suggest?

From our experience, the 2 terminals provided in the basic package will suffice for up to 350 guests. A scanner can help speed things up by about 50%. However, some ballroom reception areas are more suitable than others. Please get in touch from our contact form and we’ll be happy to advise based on event location and the number of guests.

Barcode Scanning

What is barcode scanner support?

With this feature, guests simply walk up to the scanning terminals to scan their personalised 2D barcodes, and they’ll immediately be registered and presented with seating and other details. Guests who forget to bring their barcodes can still register with their names. ↩

What is included in the barcode scanning package?

The basic scanner support package comes with one scanner, which can be attached to any of the terminals. Additional scanners can be rented for a fee.

The package includes softcopy barcode creation, so once you confirm your guest list, we’ll email a set of barcodes in PDF format for your own printing and distribution (e.g. send out with the invite). Alternatively, we can email to your guests and they can print it on their own to bring. ↩

Do you offer printing services for barcodes?

Please let us know what you’d like to print, and we can work out an arrangement with an external vendor. ↩

Do I need special printing equipment to print the barcodes?

No, any printer can do it. The barcodes look like this. ↩

Pricing and Payment

How much does GuestDay cost?

• $488 - Basic package: 2 reception terminals
• +$100 - Each additional terminal
• +$100 - Scanner support (1 scanner)
• +$50 - Each additional scanner

The basic package comes with 2 reception terminals, and includes all services and equipment loans. ↩

How is payment handled?

50% deposit upon confirmation, with the rest paid upon completion. We accept cash or cheque. ↩

I’m ready to sign up! What should I do?

Please use our contact form to provide us the following details for your event:

• Date
• Location
• Number of guests
• Questions or comments, if you’d like to sign up for barcode scanning, or if you have feature requests.

Feel free to enquire with no obligations whatsoever. If you have any questions, you can also email us at hello@guestday.com. ↩